Terms & Conditions

1. Agreement and Parties

This agreement is made between NobleProg Canada Corp. (“NobleProg”) and you, the client person, partnership, or company named on the Course Registration Form duly signed by your authorized representative.

The agreement comes into effect once we receive your Course Registration Form and confirm your booking. Any conditions submitted by you that conflict with these Terms & Conditions are excluded unless agreed to in writing by NobleProg.

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2. Enquiries and Bookings

Enquiries may be made by telephone or online. Any special arrangements or deviations from these Terms & Conditions must be confirmed in writing. A completed Course Registration Form must be submitted through our website or by other agreed means. Upon receipt of the completed form, a provisional place will be reserved subject to payment.

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3. Fees

Scheduled course fees are published and should be confirmed at the time of booking.

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4. Payment Terms

You agree to pay the full agreed fees prior to the training course and within five working days of the invoice being sent. Unless agreed otherwise in writing, failure to pay prior to the course may be treated as a cancellation and the cancellation provisions below will apply.

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5. Cancellation or Postponement by Client

If you cancel or postpone a course, NobleProg incurs costs including instructor time, venue bookings, and administration. Accordingly, you agree to pay the following amounts as liquidated damages, representing a genuine pre-estimate of NobleProg’s loss:

• 20 days or fewer before the course: 100% of the course fee

• 21–30 days before the course: 50% of the course fee

• 31 days or more before the course: no fee

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6. Transfers and Substitutes

Transfers to other courses may be possible on a standby basis and may be subject to cancellation fees if insufficient notice is provided. An administration fee of CAD $50 per delegate applies.

Substitute delegates with suitable experience may attend at no additional charge if notified in advance.

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7. Cancellation and Rescheduling by NobleProg

NobleProg reserves the right to cancel or reschedule a course at any time. If this occurs, delegates will be offered an alternative date or the option to withdraw. If withdrawal is chosen, a full refund of fees paid will be issued. NobleProg is not responsible for additional expenses such as travel or accommodation.

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8. Intellectual Property

All copyright and other intellectual property in materials prepared by NobleProg remain the property of NobleProg.

Clients and delegates are granted a non-exclusive, non-transferable licence to use course materials internally for training purposes. Materials may not be copied, shared, or used for commercial purposes without prior written consent.

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9. Privacy

NobleProg collects and uses personal information solely for course registration, administration, and billing, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

By registering, you consent to this use. NobleProg will not disclose personal information to third parties without consent, except as required by law.

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10. Delegate Experience and Behaviour

Delegates are expected to behave professionally at all times. Disruptive behaviour will not be tolerated, and NobleProg reserves the right to exclude delegates without refund.

Delegates should meet the minimum requirements specified in the course description. If delegate qualifications or experience prevent effective delivery of the course, NobleProg may exclude the delegate or adjust content as appropriate.

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11. Non-Solicitation

For 12 months following completion of a course, neither party shall solicit for employment any personnel of the other party involved in the training, without prior written consent.

If a breach occurs, liquidated damages shall equal the employee’s gross annual salary.

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12. Liability

To the fullest extent permitted by law, NobleProg shall not be liable for indirect, incidental, or consequential damages, including lost profits.

NobleProg’s total liability arising under this agreement shall not exceed the total course fees paid.

NobleProg does not warrant the accuracy or completeness of course materials, and shall not be liable for any errors, omissions, or reliance placed upon such materials.

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13. Miscellaneous

• Force Majeure: NobleProg is not liable for delays or non-performance due to events beyond its reasonable control (including strikes, natural disasters, pandemics, or government restrictions).

• Entire Agreement: These Terms & Conditions constitute the entire agreement and supersede all prior discussions or agreements.

• Severability: If any provision is held unenforceable, the remaining provisions shall continue in full force.

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14. Governing Law

This agreement is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over disputes.