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Course Outline

Module 1: Current Process Analysis and Institutional Context

Overview of SOSvirtual’s current processes.

Identification of strengths, bottlenecks, and improvement opportunities.

Collective analysis of practices that work well versus those needing adjustment.

The relationship between processes, service growth, and sustainability.

Expected output:
Preliminary map of internal process improvement opportunities.

Module 2: Applied Agility in Instructional Design

Core agility principles applied to instructional design (without rigid frameworks).

Simplifying workflows and decision-making.

Coordinating expert roles in e-learning environments.

Iterative approaches and continuous improvement in digital education services.

Expected output:
Proposals for workflow adjustments and simplification.

Module 3: Pedagogical Innovation in E-Learning Services

Current trends in pedagogical innovation applied to virtual learning.

Instructional design focused on impact and user experience.

Alignment between pedagogy, technology, and institutional context.

Criteria for deciding what to innovate versus what to maintain.

Expected output:
List of pedagogical practices to strengthen or redesign.

Module 4: Strategic Use of Artificial Intelligence in Instructional Design

AI as support for expert tasks: analysis, structuring, writing, and feedback.

Realistic use cases applicable to SOSvirtual’s context.

Criteria for determining when to use AI and when not to.

Ethical, quality, and governance considerations.

Expected output:
Matrix of potential AI uses aligned with internal processes.

Module 5: Generation and Prioritization of Strategic Inputs for 2026 Planning

Identification of high-impact opportunities.

Collective prioritization of viable short- and medium-term actions.

Alignment between team capabilities, processes, and service projection.

Consolidation of inputs for 2026 strategic planning.

Expected output:
Base document with prioritized inputs and strategic action lines.

Requirements

Requirements

Previous experience in e-learning, distance education, or instructional design.

Familiarity with SOSvirtual’s context and internal processes.

No advanced technical knowledge of artificial intelligence is required.

Target Audience

SOSvirtual team members.

Instructional designers.

Academic coordinators.

E-learning service management professionals.

Key stakeholders involved in planning and decision-making.

 15 Hours

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